Welcome to the services of Homemall (hereinafter referred to as "we", "us", or "our")! To clarify the rights and obligations of both parties and protect your legitimate rights and interests, please read these terms carefully before using our products/services. By starting to use our services, you are deemed to have fully understood and accepted all contents of these terms.

I. Service Content

We primarily provide you with e-commerce related services such as product browsing, purchasing, payment, logistics tracking, and after-sales services. Specific service content and functions may be adjusted according to our business development and technical updates, which we will notify you of through internal messages, platform announcements, etc. Some core services require you to register and log in to an account before use. You must provide truthful and accurate information upon registration and update it promptly if any changes occur.

II. User Rights and Obligations

1. Your Rights: You have the right to normally use the various services we provide and enjoy corresponding functional benefits; you have the right to provide feedback, suggestions, and complaints regarding our services, which we will process and respond to in a timely manner.
2. Your Obligations: When using the services, you must strictly comply with relevant laws, regulations, and public order and morals. You shall not use our platform to engage in any illegal, non-compliant, or infringing activities against the legitimate rights and interests of third parties. You must properly keep your account name and password safe; the risks of leakage or theft caused by improper storage shall be borne by you. You shall not interfere with or disrupt the normal operation of our services in any way, and unauthorized network attacks, data scraping, or reverse engineering operations are strictly prohibited.

III. Service Provider Rights and Obligations

1. Our Rights: We have the right to supervise and manage your usage behavior. If any violations are found, we reserve the right to take measures such as issuing warnings, restricting functions, or temporarily or permanently terminating your services depending on the severity of the circumstances. We have the right to collect and process necessary user information based on platform operational needs; please refer to the Privacy Policy for specific rules.
2. Our Obligations: We are committed to providing you with a safe, stable, and smooth service experience and will continuously optimize service quality. We will adopt reasonable technical and managerial measures to protect your information and transaction security. We will promptly respond to and handle your inquiries and complaints within a reasonable timeframe.

IV. Service Fees and Payment

Some of the basic services we provide are free of charge, while certain specific goods or value-added services may require payment. The specific charging standards, payment methods, and refund rules shall be subject to the announcements on the purchase page or relevant agreements (such as the Refund Policy). You shall pay the relevant fees on time and in full. You shall be solely responsible for any service delays or interruptions caused by your overdue payment. Except as otherwise provided by laws and regulations or meeting the platform's refund conditions, paid fees are non-refundable.

V. Intellectual Property

The intellectual property rights of any content included in this service (including but not limited to text, images, audio, video, software code, interface design, etc.) belong to us or the relevant rights holders. Without our express written permission, no one may copy, modify, distribute, or use it for commercial purposes without authorization. By publicly posting original content during your use of the services, you agree to grant us a worldwide, royalty-free, non-exclusive right to use it for the display, operation, and promotion of the platform.

VI. Service Modification and Termination

Due to uncontrollable factors such as technical upgrades, system maintenance, or changes in laws and regulations, we may need to modify, suspend, or terminate part or all of the services. Under normal circumstances, we will try our best to notify you in advance. If you commit a severe violation of these terms, we have the right to unilaterally terminate your services directly without notice. You may also actively apply to cancel your account at any time. Please note that once the account is canceled, relevant historical data and virtual rights may be cleared and cannot be recovered.

VII. Disclaimer

We will make our best effort to ensure the stable operation of the services but cannot guarantee that the services will be absolutely free from interruptions, delays, or errors. We shall not be held jointly and severally liable for any service abnormalities or data loss caused by force majeure (such as natural disasters, policy changes), hacker attacks, computer viruses, telecommunications operator failures, or other events beyond our reasonable control. Information or external links provided by third parties within the platform are for reference only; you must exercise your own careful judgment and assume the risks of use.

VIII. Dispute Resolution and Others

The establishment, effectiveness, performance, interpretation, and dispute resolution of these terms shall be governed by applicable laws. Any disputes arising from the performance of these terms shall first be resolved through friendly negotiation; if negotiation fails, either party has the right to file a lawsuit with a competent court of jurisdiction.

These terms constitute the entire agreement between you and us. If any part of these terms is judged invalid by a judicial authority with jurisdiction, the absolute validity of the remaining terms shall not be affected. We reserve the right to amend these terms at any time. The updated terms will take effect immediately upon publication within the products/services. If you continue to use the services after the terms are updated, you are deemed to have agreed to and accepted the new terms.

If you have any questions about these terms, you can contact us through the following methods:

• Online Customer Service: You can contact us through the online customer service feature within our products/services.